What To Expect

We want to keep you informed throughout the entire process. Here’s what you can expect when you are in need of repairs.

Please know that we welcome any questions you many have at any time throughout the repair process.

Step 1: Call for an appointment or stop in and one of our technicians will take your vehicle on a test drive.
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The technician will give you an initial analysis of what is wrong with your vehicle.

Because every car is different and every repair is different, it is hard to give an exact estimate over the phone. The most accurate estimates happen when we can examine your vehicle in person.

Step 2: Once the car is in the shop, our technical staff will diagnose your vehicle’s problem at a minimal cost.

Step 3: A member of our staff will call you, tell you the problem, and present your repair options.

Step 4: Upon your approval, we will make repairs to your vehicle.

Step 5: When the repairs are completed, we will call you.

Step 6: You may pick up your car. We will fully explain the repairs and our warranty options. At this time, we encourage you set an appointment for a 1500 mile re-check. The re-check allows us to make sure everything is in working order and you are happy with your repairs.

Call us today at (309) 452-5595 for your automotive repair needs!

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Frequently Asked Repair Questions:

How much will my repair cost?
Cost depends on a number of factors. After our initial evaluation of your vehicle, we will better be able to provide you with pricing. We will get your permission before beginning any work for which there is a charge.

Why can’t you give me a price over the phone?
Every car is different, and every repair is different. Only after a complete inspection can we determine what is wrong with your vehicle. In order for us to give you accurate information and pricing, it is much better for our experts to examine your car in person.

Do you have a guarantee?
Yes, we have several warranty options to best fit your needs. We realize that sometimes you’ll want the “works” and other times you’ll just want your car to work!